Refund Policy
Refund Policy
Free Trial
We offer a 1-day free trial so you can fully evaluate our service before committing. During this trial period, you can test our gift card upload functionality and ensure it meets your business needs—with no obligation.
No Refunds After Charge
Once your trial expires and a charge is processed through Shopify, we do not offer refunds. We encourage all merchants to take full advantage of the free trial period to evaluate our service before any billing occurs.
Why This Policy?
Value-Based Pricing
Our pricing reflects both our operational costs and the significant time savings we provide. Each gift card upload involves processing costs on our end, and our pricing ensures we can maintain reliable, high-quality service while delivering substantial value through automation and bulk processing capabilities.
Long-Term Partnership
We believe in building lasting relationships with merchants who value efficient gift card management. Our pricing structure supports sustainable, ongoing partnerships that benefit both parties. This approach allows us to:
- Continuously improve our service
- Provide reliable support
- Maintain high performance standards
- Ensure consistent service quality
Questions?
If you have any questions about our refund policy or need assistance during your trial period, please contact our support team.
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